ePod Battery: 5

Description

The E-XHALE E-POD has been designed and developed with South African consumers in mind. It is a premium, high-puff, industry-leading flavour, low-cost, closed pod system known as the E-POD. Sounds impossible? Well, here it is, all a result of your support. The device is launching with five cocktail-themed flavours to scratch every itch.

The E-POD is designed from hardened aluminium with a high-end coating to provide a premium textured feel and extended device longevity. Each EPOD comes standard with a 3-month warranty and is only compatible with E-XHALE pods, which are non-refillable disposable pods. 

1x5 Battery Units

*Subject to T&C's

Features

• Pre-charged, puff on the device to activate
• Matte Black finish with customization options 
• Fast Charge
• LED battery indication to show battery status

Specifications

• Battery: 500mAh 
• Coil Type: Mesh
• Rechargeable: Yes
• Charge: USB Type C Fast Charging ( cable not included )
• Colour: Matte Black
• System Type: Closed
• Weight: 35g 

Compatibility

POD MAX | 3500 PUFF

• Grape Escape 
• Shock Serum 
• Pineapple Express 
• Mint Cream 
• Tigers Blood 

Pod | 2000 PUFF

• Dragon Cosmo 
• Sex on the Beach 
• Strawberry Mojito 
• Strawberry Daiquiri 
• Lush Martini

Shipping

Order Lead Time

• Orders are processed within 42 hours.
• Orders placed before 12:00 pm on business days are dispatched the same day.
• Excludes weekends and public holidays.
• Confirmation is sent once the parcel is with couriers.

Pricing & Structure

• Flexible shipping options based on location.
• Free shipping on orders over R599.99.
• Orders are dispatched after payment clears.

Express Delivery

• Available for door-to-door delivery within 1-2 days.
• Order before 11:00 am for express delivery.

Courier Lead Time

• Courier Guy: 3-5 business days
• Internet Express: 3-5 business days
• Skynet: 3-5 business days
• Internet Express: 2-4 business days

Pickup Points

• Orders are dispatched daily at 13:00 after payment approval.
• Orders before 12:00 are shipped the same day.

Pargo & Bob Box Pickup

• Pargo: 3-5 business days, 8-day collection window.
• Bob Box: 2-3 business days, 72-hour collection window.
• Receive updates and notifications for collection.

Order Tracking

• Track orders in real-time from warehouse to delivery.
• Use the provided tracking number on our site or Bob Go's system.

For full details, visit our Shipping Policy page.

Returns

Eligibility:
You have two days from delivery to request a return. Items must be unused and in original packaging, and proof of purchase must be included.

How to start a return:
Contact us at sales@e-xhale.com or 084 784 6444 with your order number. Returns must be approved before sending items back. Only authorized returns will be accepted.

Non-Returnable Items:

• Custom products
• Merchandise (clothing, apparel)
• Hazardous materials
• Sale items and gift cards

Damaged or Faulty Items
Inspect your order upon receipt. Report any issues within 48 hours for resolution, including a replacement or refund.

Refund Process
Approved returns will be refunded via a virtual gift card.

Contact Us
For questions or to initiate a return, contact sales@e-xhale.com or 084 784 6444.

E-POD Warranty
The E-POD includes a 3-month warranty and is compatible only with E-XHALE pods.

In-Store Purchases
Returns for in-store purchases must be initiated within 24 hours with original packaging and a receipt.

NOTE: Replacements/ exchanges/ refunds for flavour variances shall not be granted or approved. E-XHALE flavours may/ will change from batch to batch or to meet various requirements.

For more details, please refer to our Returns Policy. 

Additional Information

• Recycling: This product should not be treated as household waste. Instead, please take it to the appropriate collection point to recycle electrical and electronic equipment.
• Disclaimer: E-XHALE and its subsidiaries are not responsible for improper use resulting in illness, injury, or death. By opening and using this product, you agree to all potential hazards, known or unknown. Electronic cigarettes contain lithium-ion batteries and harmful nicotine. All losses and liabilities are the user's responsibility.