What are the eligibility requirements for becoming a wholesale partner?
To become an E-XHALE online wholesaler, you must have a registered business with a valid company registration number and a registered VAT number.
Do you have a minimum order quantity (MOQ) for wholesale orders?
There is no minimum order quantity. However, we offer volume tiered discounts for selected products. Buy 4 quantities of a product to get 5% off each unit, and buy 10 or more quantities to get 10% off each unit.
Is there a specific documentation or verification process required?
Yes, applicants need to provide a valid company registration number and VAT number. If we identify any fraudulent information during or after the application approval process, the wholesale account will be terminated.
Application Process
How long does it take to process a wholesale application?
You can expect a maximum of 48 hours for the application and account to be approved. However, it is possible for the account to be approved immediately. The customer can only access their wholesale account and start ordering after completing the activation process by clicking on the link sent in the account activation email and providing a password.
What should I do if I don’t receive a confirmation email after submitting my application?
Check your SPAM & Junk folders. If you still cannot find the confirmation email, please contact our E-XHALE support team via the online chat, email us at sales@e-xhale.com, or call us directly at 084 784 6444.
Can I check the status of my wholesale application?
Unfortunately, our website does not support this feature at this time.
I love Black Ice! Hence the repetitive orders.
Your delivery is the best of all online ventures.......... Beats every single one!
We are in an outlying area and what l ordered on Black Friday was here by lunchtime on Monday!!
Excellent and well done to all of you!
Thanks and enjoy the festive season.
Esté Lamprecht 🌻🌻🌻